In today’s business climate, delivering excellent customer experience is no longer an option, it is a requirement. Businesses of all sizes are looking to improve their customer experience, employee efficiency and workflows. Different business software applications such as ERP systems (e.g. Netsuite), CRM applications (e.g. Salesforce, Zoho CRM, etc.) and Microsoft Teams can be integrated with one another but experienced software development resources are hard to find and expensive. When ERP, CRM, collaboration and communication applications do not work in harmony, your employees are working in data silos. This means looking up information in multiple systems and entering the same data into several different applications. Accessing multiple applications to perform a single task is inefficient. In an integrated application environment, data entered in one system automatically updates other applications. Your employees become more efficient and productive.
Vocal IP offers custom integration services with a wide range of business applications. Let Vocal IP’s dedicated team of developers implement integration with a custom application used in your business. Applications are typically linked via APIs and standard integrations can be implemented in days, not months. Vocal IP has extensive experience in custom integration projects that are tailored to the customer’s specific application requirements.