From a sole practitioner to an entire hospital system, Vocal IP’s solutions deliver rock-solid stability, security, and added value through integration with healthcare systems. We know the mission-critical nature of our healthcare customers and provide a white-glove approach from installation to ongoing 24/7/365 customer service. Our suite of services is HIPAA-compliant to meet regulatory demands.
Healthcare
Healthcare Services
- Video call capabilities for telehealth
- Contact Center to improve the patient journey
- HIPAA-compliant call recording and transcription
- End-to-end encrypted calls
- Secure electronic faxing via email and web – compatible with existing fax machines, with Optical Character Recognition (OCR) support
- MS Teams for telehealth solutions
- Electronic fax document cloud integration to network storage folder(s), Box.com, Dropbox.com, Microsoft Sharepoint, Google Docs, and many more
- On-demand integration with leading EHRs for improvement of patient journey, from scheduling appointments to insertion of patient interaction records against the electronic medical record
- Next Gen 911 – automatically detect changes to phone locations for more accurate information to local emergency management centers and public safety answering points (PSAPs) in the event of a 911 call
- Geo-fenced Location: Detailed notifications with specific caller location to local emergency management teams on 911 calls (from any cell phone) made within a geo-fenced area
- Instant conference calls with emergency management teams in the event of 911 call placed from a phone system or a cell phone in a geo-fenced area
- Managed Video Surveillance systems with cloud or on-prem storage
- Integrated Access Control systems to protect entrances and exits
- Protected Dedicated Internet
- Multiple Internet options for backup/resiliency
- SD-WAN with Network Firewall, Unified Threat Protection, DDOS, IDP, NGFW and numerous other services to protect internal IT infrastructure
- Centralized Cloud Firewall to protect multiple location with unified cybersecurity policies
