Integrations

Computer-Telephony Integration (CTI) with the leading CRMs and ERPs take your organization’s sales and customer support to the next level.

Featured Applications

 

Don’t see your CRM or ERP application?

We build custom integrations as well.

 
 
 
 
 

How does CTI help your organization?

  • Search through multiple systems for contacts

    Whether it’s your CRM, Office 365, or other software, CTI allows your users to concurrently search for contacts between multiple applications. Save clicks by finding contacts quickly and efficiently

  • Caller preview for better service

    You already have Caller ID, but if your Caller ID allowed you to click and directly go to the contact in your CRM application? Better serve your customers by starting the call with the right service application.

  • Search through multiple systems for contacts

    Whether it’s your CRM, Office 365, or other software, CTI allows your users to concurrently search for contacts between multiple applications. Save clicks by finding contacts quickly and efficiently

  • Caller preview for better service

    You already have Caller ID, but if your Caller ID allowed you to click and directly go to the contact in your CRM application? Better serve your customers by starting the call with the right service application.

  • Log calls directly into your CRM*

    Outbound and inbound calls can be automatically logged as activities in your CRM application. Great for detailed reporting.

    *Currently available in Salesforce and Zoho CRM only.