Cloud Voice

Business is Wherever You Are

No business is an island – or a building, for that matter. Whether you’re at a main office, remote site, at home, or traveling, your business lives where you can answer your customers’ calls.

Keep your business connected with Vocal IP’s powerful enterprise Cloud Voice platform.

 
 
 

 
 
 
 

Top Tier Support.
Fewer Headaches

At Vocal IP, our customer care extends well beyond the immediate tech support call. When you have a technical problem, we make sure that it is fixed fast, right, and with minimum headaches.

Unlike other providers that field and qualify calls using customer service reps, all incoming Vocal IP support calls are handled by Tier 2 Cisco CCNA-certified technicians in our US-based NOC (Network Operations Center). From start to finish, you work directly with our experienced team working hard to solve the problem.

 
 
 

 
 
 
 

Your Phones Should Just Work.

Quality of Service (QoS) is built directly into every signal that crosses our networks. From Vocal IP’s ironclad SLA and fully redundant nationwide MPLS network, to our constant traffic monitoring to head off potential problems long before they actually surface, we ensure that the dependability of your VoIP service is never in question.

Bundle your VoIP with our IP Mesh MPLS/SD-WAN offering,and get a guaranteed, best-of-breed Quality of Service with your existing internet connection. Find out how!

 
 
 
 

 
 
 
 
 

Integrations

 

Unleash the power of Vocal IP Cloud Voice by integrating with your business apps

Our platform has standard integrations with industry-leading CRMs, ERPs, and productivity applications

 
 
 

Don’t see an available integration? We build custom ones, too.

 
 
 
 

Fully Customizable Features

 
 

From basic telephony to true Unified Communications, Vocal IP has got you covered.

 

Customize

  • Automated Attendant
  • Call Recording
  • Voicemail
  • Music On Hold

Collaborate

  • Voice/Video Conferencing
  • Screensharing
  • Chat
  • Presence

Adapt

  • Mobile/desktop app
  • Seamless Calls between devices
  • Multiple devices on one license
  • On-demand call forwarding

Protect

  • DND
  • Anonymous Call Rejection
  • Caller ID-based Rejection

And Many More.